Background
With the development of IoT (barcode/RFID) technology and the pursuit of higher service quality, electronic ticket validation has become more popular in scenic spots. Disneyland, as the giant of the amusement park industry, also wants to keep pace with the trend. Paris Disneyland coped with Chainway and deployed C71 mobile computers for automatic ticket validation in order to attract more customers and best satisfy existing ones.
Challenges
Disneyland is so well-known that it attracts thousands of tourists every day. People crowd especially during holidays. The traditional way to validate ticket is really slow, which sometimes wears tourist patience.
The anti-counterfeiting performance of traditional tickets is poor and it takes time to verify these tickets, causing economic losses to the Paris Disneyland.
The number of visitors entering the amusement park cannot be effectively summed up and controlled in real time. Too many visitors may result in safety problems. It also affects the tourist experience.
It is hard to effectively record the ticket sales data which can be referred by the administration team for future promotion and management strategy.
Solution
In order to overcome these problems, Chainway comes up with an efficient solution to facilitate ticket business for the Paris Disneyland. Each ticket now is printed with a unique 2D barcode. The ticket inspectors now only need to use Chainway C71 mobile computers to scan the QR code of the ticket, then automatic ticket validation can be quickly done under wireless connection. The whole process takes just a second or so. More importantly, fake tickets find no way to survive. What’s more, Chainway C71 is portable and light with ergonomic design, which brings great convenience. All kinds of sales data statistics can be done and synced to the backend database immediately.
Effects
Use the tickets with QR codes improves the management level of Disneyland and enhances the brand image.
After connecting WIFI, both the efficiency and accuracy of ticket validation have been greatly improved. As each barcode is unique and the backend system records every scan, the tickets that have been verified cannot be verified again. Ticket counterfeit and re-use never happen again.
The number of portable mobile computers can be increased according to visitor flow, so visitors don’t need to line up in a long queue any more.
The number of visitors can be monitored at any time, which provides effective data support for the management team.
PDA Configuration
P/N: C71
Functions: 2D, WIFI
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