FAQS

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How to connect C5000 device with other device through Bluetooth?
a. Double click “Appcenter”.
b. Double click “Bluetooth”
c. Click button “Search” on the screen page to search for available devices that can be used for data transfer.
d. Select the device that you want to transfer data by clicking button “DataTransfer” on the screen page.
How to connect C3000 device with other device through Bluetooth?
a. Double click “Appcenter”.
b. Double click “Bluetooth”
c. Click button “Search” on the screen page to search for available devices that can be used for data transfer.
d. Select the device that you want to transfer data by clicking button “DataTransfer” on the screen page.
How to acquire GPS data of C5000?
a. Switch on the device.
b. Double-click “Appcenter”.
c. Double-click icon “GPS”.
d. Now you can click the button “Get data” on the screen to acquire GPS data.
How to acquire GPS data of C3000?
a. Switch on the device.
b. Double-click “Appcenter”.
c. Double-click icon “GPS”.
d. Now you can click the button “Get data” on the screen to acquire GPS data.
How to scan UHF tags of C5000 UHF?
a. Switch on the device.
b. Double-click “Appcenter”.
c. Double-click icon “UHF”.
d. Now you can scan UHF tags with button “ReadEPC” on the screen or the trigger on pistol.
How to scan UHF tags of C3000 UHF?
a. Switch on the device.
b. Double-click “Appcenter”.
c. Double-click icon “UHF”.
d. Now you can scan UHF tags with button “ReadEPC” on the screen or the trigger on pistol.
How to scan barcodes of C5000?
a. Switch on the device.
b. Double-click “Appcenter”.
c. Double-click icon “2D_S”.
d. Now you can scan 2D code and 1D code with “Scan” button on the screen or the trigger on pistol.
How to scan barcodes of C3000?
a. Switch on the device.
b. Double-click “Appcenter”.
c. Double-click icon “2D_S”.
d. Now you can scan 2D code and 1D code with “Scan” button on the screen or the trigger on pistol.
Why does my UHF reader read tags only when I shake it?
There are null spots or dead zones in the read field. Moving the reader ensures that it is out of the null spots and all of the tags are interrogated, so movement or shaking sometimes is necessary in reading UHF tags.
What does it mean by HID card?
An HID card is a smart card manufactured by HID GLOBAL. It stores and transacts data associated with either value, information, or both (not exclusive ID number, although it is an ID card) within the card's chip. An HID card is encoded upon printing, so a HID card can only be read by a HID reader.
What are the different types of fingerprint sensors/readers?
Majorly there are 3 types.
Optical Sensors: use arrays of photodiode or phototransistor detectors to convert the energy in light incident on the detector into electrical charge
Capacitive Sensors: use an array capacitor plates to image the fingerprint
Ultrasonic Sensors: use very high frequency sound waves to penetrate the epidermal layer of skin.
Reasons of failure to read UHF RFID tag?!
Failure to read ultrahigh-frequency (UHF) tags happens more frequent than to read high-frequency (HF) and low-frequency (LF) tags, since UHF has a longer read range and utilizes a different means of tag-reader communication.
In UHF RFID systems, there can be null spots or dead zones in the read field in which tags cannot be energized. Please properly place the tags or move your reader so that all tags can be read.